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Privacy Policy

Last updated: January 27, 2025

1. Introduction

ALLOTMEAL AFROC PRIVATE LIMITED ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services and platform.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Name and contact information (email, phone number, address)
  • Account credentials and profile information
  • Payment and billing information
  • Business information for service providers
  • Communication preferences

2.2 Usage Information

We automatically collect certain information about your use of our services:

  • Device information (IP address, browser type, operating system)
  • Usage patterns and preferences
  • Location data (with your consent)
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

  • Providing and improving our services
  • Processing transactions and payments
  • Communicating with you about our services
  • Personalizing your experience
  • Ensuring platform security and preventing fraud
  • Complying with legal obligations
  • Marketing and promotional activities (with your consent)

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist in our operations
  • Business Partners: With partners for joint services or promotions (with your consent)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with mergers, acquisitions, or asset sales

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate information
  • Deletion of your personal information
  • Restriction of processing
  • Data portability
  • Objection to processing
  • Withdrawal of consent

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our platform and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: info@allotmealafroc.com
  • Phone: +254701524543
  • Address: Thika Region, Nairobi, Kenya